Bridge the Open Web and
the On-Device Experience.

One platform. Two experiences. Limitless possibilities.

OPEN WEB

Reach users everywhere
with instant access
through the browser.

Connected open web globe
DUAL-UX logo DUAL-UX
Connected on-device experience grid
ON-DEVICE

Deliver immersive,
secure, and personalized
experiences on device.

GLOBAL PAYMENTS Interac KONEK AWS Azure Google Cloud Okta

ONE PLATFORM. TWO EXPERIENCES.

The Best of Both Worlds.

DUAL-UX unifies the reach of the open web with the depth of on-device experiences.

Open Web

  • Instant access.
  • No installs to begin.
  • Reach anyone, anywhere, on any device.
DUAL-UX logo

On-Device

  • Immersive.
  • Secure. Reliable.
  • Personalized experiences that keep customers coming back.

Living proof

Naomi.
DUAL-UX in action.

A customer discovers a service, scans a QR code, pays securely through KONEK by Interac, receives confirmation, and returns through a richer on-device experience.

Naomi QR payment journey across merchant, customer, payment, bank confirmation, installed experience and return
Interac / KONEK
Bank Secure
No App Download Required
Secure. Trusted.
Privacy by Design

The experience, on real screens

Open at the first moment.
Personal on the return.

Naomi shows how one connected journey can move from a merchant-presented QR code to customer-owned checkout and a richer saved experience.

Naomi merchant screen presenting a QR code for customer checkout
01 · PresentThe merchant creates a customer-ready payment path.
Naomi customer checkout showing service, tax, total and KONEK payment option
02 · ReviewThe customer reviews the service on their own phone.
KONEK sign-in screen offering participating financial institutions
03 · AuthenticateKONEK continues into a trusted bank-led experience.
Installed Naomi Hair Studio on-device home experience
04 · ReturnThe relationship continues through Naomi’s saved App UX.

Platform capabilities

Everything needed to support the relationship.

Payments

Integrate trusted payment journeys into the customer experience.

Identity

Recognize returning customers and support richer personalized services.

Loyalty

Turn repeat engagement into ongoing value without a separate loyalty app.

Notifications

Keep customers connected when relevant services and events occur.

Bookings & Services

Support service discovery, scheduling and ongoing customer interaction.

APIs & Integrations

Connect payment providers, enterprise platforms and third-party services.

Developers

One codebase.
Designed for context.

DUAL-UX uses Progressive Web App capabilities to present purpose-built browser and installed experiences while sharing a common application foundation.

<script type="module">
const installed =
  matchMedia('(display-mode: standalone)').matches ||
  navigator.standalone === true;

document.documentElement.dataset.ux =
  installed ? 'app' : 'web';
</script>

Enterprise

Built for trust. Designed to scale.

Security

Support secure integrations, authentication and payment services.

Scalability

Use one platform model across merchants, markets and customer experiences.

Interoperability

Connect with existing banking, commerce and enterprise systems.